Privacy and Cookie Policy

Our contact details

Name: Derek Johnson
Address: White Horse Cottage, Wotton Rd, Iron Acton, Bristol, BS37 9XQ
Phone Number: 07973 759239
E-mail: derek@brunelautoelectrics.com

The type of personal information we collect

We currently collect and process the following information:

Name and contact details
Vehicle details

How we get the personal information and why we have it

All of the personal information we process is provided to us directly by you so that we can contact you to provide a quote for the fitting of a towbar or to undertake other electrical work.

We use the information that you have given us in order to get the relevant quote and provide it to you, either by email or phone.

We do not share this information with any other organisations.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting derek@brunelautoelectrics.com

How we store your personal information

Your information is securely stored.
We keep your name and email address only within the email that is sent to Brunel Auto Electrics, and emails will be deleted once we have finished our correspondence or after 6 months.

Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at derek@brunelautoelectrics.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at derek@brunelautoelectrics.com. You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: www.ico.org.uk

Cookies and IP Tracking

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. They are designed to hold a modest amount of data which is specific to a particular client and website whilst logging information about your interactions with the website.

This site may use cookies or browser tracking technologies to provide a better overall experience for the user. This information allows us to continue to update and modify the site to meet end user browser types, operating systems, and monitor frequency of visits.

Brunel Auto Electrics use cookies to;

Personalise your visit to our site and remember your preferences
Provide us with a better understanding of how you use our website
Improve your experiences when visiting our site in future

We also use IP Address tracking technology to identify businesses visiting our site and monitor the web pages that are being visited. This helps us analyse data about web page traffic in order to develop and improve our website for future business visitors.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Types Of Cookies We Use

There are several different types of cookie. These are the most common ones:

Session cookie: A session cookie only lasts for the duration of the user’s website visit. A web browser normally deletes session cookies when it quits.
Persistent cookie: A persistent cookie will outlast user sessions. If a persistent cookie has its maximum age set to 1 year, then, within the year, the initial value set in that cookie would be sent back to the server every time the user visited the server. This could be used to record a piece of information such as how the user initially came to this website. For this reason persistent cookies are also called tracking cookies.
Secure cookie: A secure cookie is only used when a browser is visiting a server via HTTPS, ensuring that the cookie is always encrypted when transmitting from client to server.
First-party cookie: First-party cookies are cookies set with the same domain (or its subdomain) in the browser’s address bar.
Third-party cookie: Third-party cookies are cookies set with different domains from the one shown on the address bar (i.e. the web pages on that domain may feature content from a third-party domain – e.g. Google Maps or YouTube). Privacy setting options in most modern browsers allow you to block third-party tracking cookies.

Cookie uses

Cookies perform many different functions. These are the most common:

Essential cookies: Some cookies are essential for the operation of our websites. For example, some cookies allow us to identify logged in users and ensure they can access the relevant pages.
Performance Cookies: We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high-quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.
Functionality Cookies: We use functionality cookies to allow us to remember your preferences, for example which language you want to see the website in. We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online.
Behaviourally Targeted / Advertising Cookies: We do not use this type of cookie.

You can find more information about cookies at www.allaboutcookies.org

How to manage cookies

You can set your browser not to accept cookies however, in a few cases, some of the website features may not function as a result.

Links to other websites

Our website may contain links to other websites that we feel may be of interest to you. However, once you use these links to leave our site, you should note that we do not have any control over third party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites as these sites are not governed by this privacy statement. As such you should exercise caution and look at the privacy statement applicable to the website in question.

Date: 4th March 2023